Work from home jobs by Ditto Insurance company for Freshers looking for Customer Service roles. Ditto Insurance is hiring candidates for the role of Customer Service Quality Executive remotely. This is a full-time remote opportunity where candidates are free to work from home.
This role is for freshers and experienced people with 0 to 3 years of experience working as a customer service quality executive or in similar roles. To get a job at Ditto as a Customer Service Executive, candidates must hold a bachelor’s degree in any field.
As Customer Service Executive, the candidate will monitor calls and provide suggestions to improve and streamline current processes. Selected candidates will also need to gather information to help improve advisors’ performance.
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Job Overview
| Company | Ditto Insurance (Funded by Zerodha) |
| Role | Customer Service Quality Executive |
| Location | Remote (Work from home) |
| Salary | Rs. 4,54,600 per annum |
| Education | Graduation / Post graduation |
| Experience | 0 to 3 years |
Roles and responsibilities
- Monitor calls to check advisor performance and find areas to improve.
- Help to create and implement processes for better quality.
- Collect data to help improve advisor performance.
- Give feedback on how advisor’s can improve their recommendations.
- Set clear standards for customer support quality.
Required Qualification
- Education: Need to have a bachelor’s degree. Having a Post graduation degree is plus.
- Experience: Freshers are eligible while ideal candidate must have 0 to 3 years of experience in similar role.
Required Skills
- Candidate must be good at listening and analyzing.
- Strong leadership and ownership skills
- Great at providing customer service and ensure customer satisfaction.
- Works well with others and communicates clearly.
- Clear communication is required.
About Company
Ditto Insurance is a company founded in 2020 by Shubham Soni. The company was created with the idea of making job applications more engaging by allowing candidates to create video resumes. Instead of sending a traditional written resume, Ditto helps people make short videos that showcase their skills, experience, and personality. This process gives employers a better understanding of the candidate, making the hiring process more personal and efficient.
The company’s work culture is based on creativity, collaboration, and innovation. They encourage employees to think outside the box and come up with new ideas to improve the recruitment process. Ditto’s team works in a dynamic environment, where communication and teamwork are highly valued. They also focus on developing a positive work atmosphere where everyone can grow and learn from each other.
For their clients, Ditto offers a unique service that helps companies streamline their hiring process. They provide an easy-to-use platform for job seekers to create and submit video resumes. This allows employers to quickly assess candidates based on their communication skills and personality. Ditto also works with businesses to help them find the best talent, offering tailored solutions to make the recruitment process faster and more effective.
Benefits of joining Ditto Insurance
- A full-time remote job without visiting office.
- Health coverage and health insurance for employee and employee’s family.
- Good CTC of Rs. 4,54,600 per annum from the starting month.
Application process at Ditto Insurance
- If your resume aligns well with the job profile, you will receive mail by Ditto.
- Ditto will send a video link via email, where selected candidates need to upload a Video Resume.
- Providing a Video resume is mandatory to get offer by the company, so regularly check your mails.
FAQs
Answer: A video resume is small introduction about the candidate where candidate needs to tell about themselves, their skills, their educational background and their previous experience. Apart this, candidate can also tell about their hobbies and additional curricular activities or achievements.
Answer: Yes, it is mandatory to send a Video resume of 1-2 minutes for the selection process.
Answer: Candidates will be selected based on their Video resume.
How to apply?
- Read all the information carefully.
- Click on the ‘Apply’ button, given below.
- Once you are navigated to the application form, Upload your resume.
- Fill up all the details.
- Click on the ‘Submit Application’, to submit the form.
- After submitting the form, you’ll receive one link immediately for audio screening.
- Do complete your audio screening to proceed for Video resume round.
Note: Please check your email after submitting your application. You will receive a link for audio screening immediately after submitting your application. In case, you don’t receive a link for audio screening, check your spam folder too.
Disclaimer: We do not charge any fees for job applications. Please avoid paying anyone during the recruitment process.
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I am having 5.9 years of experience. 2 years in Cipla pvt.ltd and 3.9 years in Enoah isolution as a medical summarization and review of patient records.
Complex B.pharma and M.pharma.
Worked on SAP software, APS tool, trackwise, MS Excel.
Immediate joiner
You can check here for a suitable role. The company is hiring now.
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