Walk-in Alert | HCL has announced Walk-in | Noida

HCL Technologies has announced mega walk-in drive for freshers for customer executive job role. Graduates without any prior knowledge are eligible for this role.

NOTE: THIS WALK IN HAS BEEN EXPIRED

Walk-in Overview

CompanyHCL Technologies
RoleCustomer Service
LocationNoida
Address A- 8 & 9, Sector 60, Noida, Uttar Pradesh 201301
Dates28 November – 29 November
Timing11.00 AM – 4.00 PM
Contact PersonMentioned below

Roles and Responsibilities

  1. Customer Support: Address customer inquiries, complaints, and issues through various channels, including phone, email, and chat, ensuring prompt resolution.
  2. Problem Solving: Identify customer needs and provide effective solutions while adhering to company policies and guidelines.
  3. Maintaining Records: Document interactions, maintain accurate records of customer queries, and follow up on unresolved issues.
  4. Upselling and Cross-Selling: Promote relevant products or services during interactions to enhance customer experience and meet sales targets.
  5. Feedback Handling: Collect and relay customer feedback to appropriate departments for service improvement.

Eligibility

Freshers without any prior knowledge are eligible for this role.

Skills required

  • Voice process inbound
  • Good communication in English
  • BPO
  • Voice international calls
  • UK Process

About HCL Technologies

HCL Technologies is a leading global IT services company headquartered in Noida, India, delivering innovative solutions across technology, engineering, and digital transformation. Established in 1976, it serves clients in diverse industries, including healthcare, finance, manufacturing, and retail. HCL emphasizes customer-centric strategies, leveraging cutting-edge technologies like AI and cloud computing. With a strong global presence, it fosters growth through innovation and sustainability.

How to apply?

  • Read all the information provided on this page.
  • Check the venue address and timing. Attend the walk-in.
  • You can also contact – Shivangi ( 9717105994 )

Join our WhatsApp Channel- Click here
Join our Telegram Channel- Click here

LATEST JOB OPENINGS

Share this opportunity

You cannot copy content of this page