Teleperformance is looking for Digital Relationship Executive for locations like Noida, Gurgaon, Kolkata and many more. All the details like qualification and skills are provided below.
Please note: Apply button is provided below.
Job Overview
| Company | Teleperformance |
| Position | Digital Relationship Executive |
| Qualification | Graduate in any stream |
| Salary | As per Industry Standards |
| Location | Ahmedabad, Bengaluru, Gurugram, Hyderabad, Mumbai, Noida, Kolkata |
About the Role
Relationship Executives are responsible for handling calls from premium account customers. They assist by answering questions about various banking products and services, resolving customer issues, and providing excellent support. Their role also includes discussing products like personal loans, home loans, credit cards, auto loans, and insurance, while identifying opportunities to generate leads for these offerings. By ensuring a smooth and friendly experience, they help maintain strong relationships with valued customers and contribute to the bank’s success.
Role and Responsibilities
- Build Strong Relationships: Foster meaningful customer connections by aligning their needs with business goals.
- Proactive Client Engagement: Regularly interact with clients to manage their portfolio and meet their banking and product requirements.
- Exceptional Customer Service: Deliver prompt and efficient service to ensure a superior customer experience.
- Sales Support: Share market updates and recommend tailored solutions through up-selling and cross-selling.
- Single Point of Contact: Serve as the primary contact for all customer banking needs.
Qualification and Eligibility Criteria: (Mandatory)
- Graduate or Undergraduate in any subject.
- Freshers without any prior experience are eligible.
- Must know English. (Written and speaking)
Required Skills
- Basic Computer Skills such as typing, excel etc.
- Basic manner of writing mail, letters and applications.
- Ability to deal with customer’s queries and provide them solutions based on their query.
- Good in communication.
About Teleperformance
Teleperformance is a global leader in providing customer experience management and business process outsourcing services. Founded in 1978, it operates in over 80 countries, offering support in multiple languages across various industries. The company specializes in customer service, technical support, sales, and back-office solutions, helping businesses enhance customer satisfaction and operational efficiency. With a focus on innovation and technology, Teleperformance delivers tailored solutions to meet diverse client needs.
How to Apply?
- Read all the information carefully on this page.
- Below is the ‘APPLY’ button, click on it.
- Fill up the application form carefully.
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