IDFC Bank Jobs | Vacancy for Banker- Customer Experience

IDFC First bank is offering jobs to graduates for role of Banker- Customer Experience. This is a full-time opportunity for people having an experience of at least 2 years preferably in Banking field.

For this role candidates need to possess good communication and interpersonal skills. Along with, ideal candidate must be good at solving customer queries within given time.

Selected candidate as a Banker- Customer Experience have to deal with customers in a friendly manner. Candidates have to also educate customers about Bank’s products and services. Other details like location and required qualifications are mentioned below.

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Job Overview

Company	IDFC First
Role	Banker- Customer Experience
Location	Mumbai
Education	Bachelor’s in Business, Finance or related
Experience	2 years (In banking field preferable)

Roles and responsibilities

Welcome customers warmly and help them with a friendly attitude.
Listen to what customers need, answer their questions, and solve their problems quickly.
Teach customers about our products and services and help them pick the best options for their needs.
Handle different banking tasks correctly and quickly.
Offer and suggest more banking products and services to meet personal and team goals.
Learn and remember banking rules and policies.
Work together with team members to reach the branch and bank goals.
Keep up with new banking trends and technology to give customers the best service.
Follow all safety and risk rules to keep both customers and the bank secure.

Required Skills

Communicate clearly and get along well with others.
Focus on helping customers and making them happy.
Work well in a busy and changing environment.
Understand different banking products and services.
Use technology and digital tools easily.
Be motivated by sales and meeting targets.
Work well with teammates and stay positive.
Be ready to work flexible hours, including weekends and holidays.

Required Qualification

Education: Ideal candidate must have completed their graduation in Business, Finance or related field.
Experience: Candidates must have at least 2 years of experience as a Customer Support, most preferably in Banking sector.

Also read: Meesho is hiring for Associate Training role for Hyderabad location.

About Company

IDFC First Bank is a well-known bank in India. The Bank provides a variety of financial services to its customers, such as savings accounts, loans, and credit cards. It was created when two companies, IDFC Bank and Capital First, merged together.

Merging of these two companies happened in December 2018. The bank focuses on offering great services to both individuals and businesses, making banking easy and accessible.

The founder of IDFC First Bank is Mr. V. Vaidyanathan, who has played an important role in shaping the bank’s vision and growth. The bank has its headquarters in Mumbai, but it has many branches all over India. You can find these branches in big cities like Delhi, Bangalore, Kolkata, and even in smaller towns, making it convenient for many people to visit and use their services.

If you are looking for IDFC Bank jobs, you can either apply for this role. Or you can also visit the bank’s website to look for job openings. The bank often looks for people who have good communication skills, a willingness to learn, and a passion for providing excellent customer service. Candidates can apply online by sending in their application and resume. Joining IDFC First Bank can be a great opportunity for those who are interested in working in the banking industry.

How to apply?

Read all the information provided on this page.
Click on the ‘Apply’ button.
You’ll be redirected to application page.
Drop your resume their and fill up the application form.
Then click on the ‘Submit’ button.

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