Concentrix is hiring | Customer Support Advisor | Multiple locations | Apply Now

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Concentrix is hiring for Customer Support Advisor for location Pune, Noida and Gurugram. Freshers and non-freshers both are eligible for this job role. Details like educational qualification and requirements are mentioned below.

APPLY BUTTON IS GIVEN BELOW

LOCATION- NOIDA

Job Overview

CompanyConcentrix
RoleCustomer Support Advisor- Voice Process
LocationNoida
EligibilityFresher / Experienced
SalaryAs per industry standards
Roles and responsibilities
  • Customer Follow-ups: Ensure timely follow-ups with customers to address their concerns.
  • Meet assigned targets within agreed timelines while maintaining quality standards.
  • Product Knowledge: Develop a deep understanding of the client’s products and services.
  • Accurate Logging: Record all customer interactions using established tools and processes.
  • Prompt Support: Provide reliable and accurate information to customers promptly.
  • Identify and offer solutions based on defined procedures.
  • Maintain good typing speed for non-voice profiles.
Qualifications and eligibility
  • Undergraduates and graduates both are eligible.
  • Freshers and experienced both are eligible.
Skills
  • Good in handling voice-based communication.
  • Language: Strong command of English, both written and verbal.

LOCATION- PUNE

Job Overview

CompanyConcentrix
RoleCustomer Support Advisor- Voice Process
LocationPune
Eligibility1 year of international voice experience (Mandatory)
SalaryAs per industry standards
Roles and responsibilities
  • Customer Assistance: Provide support to clients over voice calls.
  • Follow-ups: Timely follow-ups with customers to resolve their issues.
  • Target Achievement: Meet assigned targets.
  • Product Knowledge: Learn and understand the client’s products or services thoroughly.
  • Interaction Logging: Accurately record all customer interactions using established tools and processes.
  • Information Sharing: Deliver prompt, reliable, and accurate information to customers.
  • Problem-Solving: Identify solutions by following defined procedures and processes.
Qualifications and eligibility
  • Undergraduates and graduates both are eligible.
  • 1 year of international voice experience. (Mandatory)
Skills
  • Good in handling voice-based communication.
  • Language: Strong command of English, both written and verbal.

LOCATION- GURUGRAM

Job Overview

CompanyConcentrix
RoleCustomer Support Advisor- Voice Process
LocationGurugram
Eligibility1 year of experience (Mandatory)
SalaryAs per industry standards
Roles and responsibilities
  • Customer Follow-ups: Ensure timely follow-ups with customers to address their concerns.
  • Meet assigned targets within agreed timelines while maintaining quality standards.
  • Product Knowledge: Develop a deep understanding of the client’s products and services.
  • Accurate Logging: Record all customer interactions using established tools and processes.
  • Prompt Support: Provide reliable and accurate information to customers promptly.
  • Identify and offer solutions based on defined procedures.
  • Maintain good typing speed for non-voice profiles.
Qualifications and eligibility
  • Undergraduates and graduates both are eligible.
  • 1 year of experience is mandatory.
Skills
  • Strong PC and navigation skills.
  • Excellent written and verbal skills.
  • Reliable with strong focus on details.
  • Adaptable and flexible.
  • Work independently or in a team.
  • Ready for rotating shifts.
  • Strong analytical skills.
  • Handle repetitive tasks in fast-paced settings.
  • Extra skills may apply by location/program.
Language requirement
  • Nepali Proficiency: Excellent in both written and verbal communication.

About Company

Concentrix is a leading global company specializing in customer experience solutions and technology, working with some of the world’s top brands. With a presence in over 40 countries, it focuses on delivering exceptional customer support, business optimization, and digital innovation. Known for its commitment to innovation and teamwork, Concentrix offers a dynamic and inclusive work environment where employees are encouraged to grow, collaborate, and contribute to creating outstanding customer experiences.

How to apply?

  1. Read all the information carefully.
  2. Click on the ‘APPLY‘ link for each location.
  3. You will be redirected on application page. Fill all details and submit the form.

Apply links for all locations

Click here to apply – (NOIDA)

Click here to apply – (PUNE)

Click here to apply – (GURUGRAM)

Join our WhatsApp Channel- Click here
Join our Telegram Channel- Click here

Disclaimer: We never ask for money for the apply link we provide. We recommend not to pay any amount to anyone for the recruitment process.

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