Cognizant job openings for Freshers | Data Analyst Jobs

Cognizant India is offering Data Analyst jobs role for Freshers at Kolkata Office. This is a full-time hybrid opportunity for Freshers having 0 to 3 years of experience working as a Data Analyst or similar role. Selected candidate will be joining for Trainee- Junior Data Analyst position.

Overview

Job Overview

Company	Cognizant
Role	Trainee – Junior Data Analyst
Location	Kolkata (Hybrid)
Education	Graduation
Experience	0 to 3 years

Roles and responsibilities

Manage customer data using MS Excel to keep it accurate and complete.
Handle customer complaints with care and professionalism, ensuring quick solutions.
Work with different teams to improve how customer service is managed.
Look at customer feedback to find patterns and areas to improve.
Keep detailed records of customer interactions to ensure data is correct.
Create regular reports about customer service and share with management.
Help develop and implement customer service policies.
Train new team members on managing customers and resolving complaints.
Use knowledge of Life Sciences to help customers with their needs.
Follow industry regulations and company rules in all customer interactions.
Take part in efforts to improve customer satisfaction and business efficiency.
Communicate well with customers and teams to find solutions to issues.
Be flexible with rotating shifts and hybrid work to meet business and customer needs.

Qualification

Education: Ideal candidate must be graduated.
Certification: Candidates with a certification in MS Excel or Customer Service Management will be given preference.

Eligibility

Experience: For this role, ideal candidate must have 0 to 3 years of experience as Data Analyst or similar role.

Required Skills

Manage customers well in the Life Sciences sector.
Good at MS Excel for handling data and making reports.
Solve customer complaints quickly and effectively.
Communicate clearly and get along with people.
Pay attention to details and keep records correct.
Work well in a team and help different departments.
Be flexible with hybrid work and changing shifts.
Put customers first and give great service.
Follow company rules and industry standards.
Keep learning new skills and updates.
Find solutions to problems and improve work.
Stay organized and handle many tasks at once.

About Company

Cognizant is a well-known tech company that started in 1994 and is headquartered in Teaneck, New Jersey. The company offers IT services and consulting to help businesses improve their operations. They work with industries like healthcare, finance, and retail, providing services such as cloud computing, digital transformation, and AI solutions. The company focuses on using technology to help businesses run better.

Cognizant is famous for its commitment to innovation and offering custom solutions to its clients. The company operates in over 40 countries, providing services to businesses all over the world. They also put a lot of effort into sustainability and giving back to society.

The company is known for its positive work culture where teamwork and creativity are encouraged. Employees have opportunities to develop their skills, making it a popular choice for those seeking a career in tech. By balancing tech advancements and a supportive environment, Cognizant continues to lead in the IT services field.

How to apply?

Read all the information present on this page.
Click on the ‘Apply’ button to proceed further.
Click on the ‘Apply now’ button, present on the application page.
Create an account or login into your existing account with Cognizant Careers.
Fill up the form and attach your resume.
Then click on the ‘Submit now’ button.

Also read: Learn complete data analysis in 30 days with free resources in 2025.

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