Amazon company is famous for its seasonal jobs and once again Amazon has announced remote job opportunity for role of Virtual Customer Support Associate for Freshers.
There is no certain eligibility criteria, all you need to have is willingness to work 40 hours a week. The job has a tight schedule and selected candidates may need to work at late nights, or on weekends.
Apart this, to apply for this role, you must be a 10th/ 12th pass out or a diploma holder and you will require to qualify a 3 hour assessment test. Also, your age must above 18 years to apply for this role.
The candidate will enjoy all the benefits by Amazon such as medical benefits, Internet allowance, special discounts on Amazon products through Amazon’s programme, and a pension plan. Further details about this role is mentioned below, kindly go through it for applying.
APPLY BUTTON IS GIVEN BELOW
Job overview
| Company | Amazon |
| Role | Virtual Customer Support Associate (VCS) |
| Location | Work from home (Delhi) |
| Education | 10th/ 12th pass out / graduate |
| Experience | No experience required |
Roles and responsibilities
- Point of contact for customers through phone, chat, or email.
- Help customers with questions about orders, products, payments, and using the website.
- Use different tools to find information and solve customer problems.
- Answer customer queries clearly and politely.
- Work to solve issues quickly and make sure customers have a good experience.
Qualification
- Educational: Any 10th/ 12th pass out, diploma holder, or graduate is eligible.
Eligibility
- Experience: No experience is required, only need to qualify a 3 hour assessment test by Amazon.
- Age: Must be 18+ to apply for this job.
- Citizenship: Must be a citizen of India.
Skills
- Strong English communication skills (written and spoken)
- Must be Friendly and always focused on helping customers.
- Quick to learn and open to changes.
- Able to handle many tasks at once.
- Hard-working, clear in communication, and attention to details.
- Comfortable using a computer.
Other requirements for this job
- Available to work different shifts between Monday to Sunday, from 6 am to 11 pm. (Work can be allotted anytime between 6am to 11pm an even on weekends).
- Must have a wired internet connection with at least 100MB download and 10MB upload speed (Wi-Fi not allowed).
- Must have a quiet workspace with a desk and chair.
- Willing to work rotating shifts, including early, late, overnight, weekends, and overtime if needed
About Amazon
Amazon was founded by Jeff Bezos in 1994 as an online bookstore. It grew quickly to become the world’s largest online retailer, offering a wide range of products. The company is known for its e-commerce, cloud services (Amazon Web Services – AWS), digital streaming, and artificial intelligence. Amazon also has fast delivery services like Prime and products like Alexa.
Amazon is based in Seattle and operates in many countries. It owns brands like Whole Foods and offers services like Kindle, Audible, and Amazon Music. AWS is a major source of profit. The company uses technology and automation to improve customer experience, and its work culture focuses on strong leadership principles.
Benefits for the Candidates
- Selected candidate receives internet allowance for the work.
- Free training by experts working in Amazon.
- Medical Insurance by the company covering all health benefits.
- A pension plan.
- Benefits and discounts by the Amazon Extras Program.
Working schedule
Working hours will be 40 hours a week which means you will be working 5 days a week. Timing can be anytime between 6am to 11pm. Also, in a week, you have to work from Monday to Sunday, company will tell the exact working schedule once selected.
How can you apply ?
- Click on the ‘APPLY’ button given below, then you’ll be redirected to the application page.
- Click on the ‘Apply now’ button.
- Create an account with Amazon job, or simply login if you already have an account.
- Fill up the application form and upload your updated resume.
- Since, this hiring is for people currently staying in Delhi region, you can provide address of your relative or friend currently located in Delhi.
- Once you’re done with the form filling process, submit the application.
- Check your email regularly, as within 1-2 days you will receive a link for online assessment.
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